Terms & Conditions

Terms and Conditions – Hexa Information Technology (Hexa IT)

Last updated: November 12, 2026

Welcome to the Hexa Information Technology website (hexacit.com), referred to below as the “Website”. These Terms and Conditions govern your use of the Website and its services, so please read them carefully. By using the Website or filling out any form on it, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please stop using the Website.

“We”, “the Company”, and “Hexa” refer to the company that owns and operates the Website. “User”, “Client”, and “you” refer to anyone who visits or uses the Website or requests our services through it.

1. About the Website and Services

Hexa is a company specializing in technology and software solutions. The Website presents its services and allows you to contact it and request price quotes. Our services include:

  • Website, mobile application, and software system development
  • Artificial intelligence solutions
  • DevOps and cloud solutions
  • Outsourcing and provision of dedicated teams
  • Training
  • Design and brand identity development
  • Digital marketing
  • Technical and management consulting

The information on the Website is for introducing our services only. It does not constitute a binding contractual offer until the scope of work, cost, and timeline have been agreed in writing.

2. Use of the Website

The User agrees to:

  1. Use the Website only for lawful purposes and in accordance with applicable laws.
  2. Provide accurate and truthful information when filling out request, contact, or job application forms.
  3. Not attempt to hack or disrupt the Website, or gain unauthorized access to its systems or data.
  4. Not upload malicious software or send spam, offensive, or unlawful content through the Website’s forms.
  5. Not use crawling or automated scraping tools to copy the Website’s content without prior written permission.
  6. Not impersonate any person or entity.

We reserve the right to restrict access to the Website or block any User who violates these Terms, without prior notice.

3. Service Requests, Price Quotes, and Communication

  1. Submitting a request through the “Request Your Service” form, WhatsApp, email, or any other means of communication does not create a contract between us and you.
  2. After receiving your request, we may contact you to discuss the requirements and provide a price quote.
  3. A binding engagement depends on a written agreement or technical and financial proposal that both parties sign or approve in writing, specifying the scope of work, deadlines, payment schedule, and delivery.
  4. If these Terms conflict with a separate agreement signed between us and the Client, the separate agreement prevails with respect to that project.
  5. Any promise regarding timeline or price made in an informal conversation or message is not binding unless it is confirmed in a written proposal or agreement.

4. Payment and Invoices

Payment terms (contract value, installments, currency, due dates, and taxes, if any) are set out in the proposal or agreement for each project. The Website does not currently support direct online payment. If it is added in the future, its terms will be published on a dedicated page or this document will be updated.

5. Intellectual Property

  1. Website ownership: All Website content is owned by or licensed to Hexa and is protected by intellectual property laws. This includes the logo, trademark, designs, texts, images, graphics, videos, source code, portfolio works, and case studies.
  2. Permitted use: You may browse the content and share links to it for personal, non-commercial use. You may not copy, modify, distribute, republish, or commercially exploit it without prior written permission.
  3. Ownership of client projects: Ownership of the final deliverable passes to the Client as set out in the separate agreement, usually after full payment of all dues. Hexa retains ownership of its tools, libraries, and general reusable software components, unless otherwise agreed in writing.
  4. Portfolio works: Hexa may showcase completed projects in its portfolio, case studies, and marketing materials, unless the Client requests otherwise in writing or the agreement provides for confidentiality.

6. Confidentiality and Data Protection

  1. We commit to keeping confidential the information and documents that Clients provide for the purpose of delivering the service, and not to disclose them to any third party except with your consent or where required by law.
  2. The processing of personal data we collect through the Website (such as name, email, phone number, and job applications) is governed by the Privacy Policy, which forms an integral part of these Terms.
  3. The Website may use cookies and analytics tools to improve your browsing experience. You can control them through your browser settings.

7. External Links

The Website may contain links to websites or services belonging to third parties, such as social media platforms, WhatsApp, and client websites. These sites are outside our control, and we are not responsible for their content, policies, or practices. The presence of a link does not imply our endorsement.

8. Careers and Job Applications

  1. Data and résumés submitted through the Careers page are used for recruitment and communication purposes only.
  2. Submitting an application does not oblige Hexa to hire or respond to the applicant.
  3. The applicant warrants the accuracy of the information provided and is responsible for it.

9. Disclaimer

  1. The Website and its content are provided “as is” and “as available”. We make every effort to ensure the accuracy of information and the continuity of the Website, but we do not guarantee that it will be free from errors, interruptions, or viruses.
  2. We are not liable for any direct or indirect damages arising from the use of the Website or the inability to access it, or from reliance on published content, to the extent permitted by law.
  3. Published articles and blog posts reflect the views of their authors for informational purposes and do not constitute professional, legal, or financial advice.
  4. We are not liable for any delay or failure resulting from circumstances beyond our control (force majeure), such as internet or power outages, natural disasters, security and political events, and failures of service providers.

10. Limitation of Liability

To the extent permitted by law, Hexa’s total liability to any User arising from use of the Website shall not exceed the amount actually paid by that User (if any) for the service in dispute. Projects carried out under separate contracts are governed by the limitations of liability contained in those contracts.

11. Indemnification

The User agrees to indemnify Hexa and hold it harmless from any claims, damages, or costs arising from the User’s misuse of the Website, violation of these Terms, or infringement of any third party’s rights.

12. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after posting constitutes acceptance of the modified Terms.

13. Governing Law and Dispute Resolution

  1. These Terms are governed by and construed in accordance with the laws in force in the State of Palestine.
  2. We seek to resolve any dispute amicably first through direct communication with us.
  3. If an amicable settlement cannot be reached, the dispute shall be referred to the competent courts in the State of Palestine.

14. General Provisions

  • If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in effect.
  • Our failure to exercise any right under these Terms does not constitute a waiver of that right.
  • These Terms, together with the Privacy Policy, constitute the entire agreement between you and Hexa regarding use of the Website.
  • If an English version of these Terms exists, the Arabic version prevails in case of any discrepancy in interpretation.

15. Contact Us

For any inquiries about these Terms: